Money Back Guarantee

Allen Carr’s Easyway clinics have the highest independently evaluated success rate of any quit smoking method. Formal studies show that the 12-month success rate for a smoker attending the 5-hour session is 53.3%, making Allen Carr’s Easyway 6 to 10 times more effective than any other method over 12 months.

Many other quit smoking methods publish success rates over just 3 months – but they don’t tell you that. The success rates for Allen Carr’s method over 3-months is 90%. That’s 90% of clinic attendees living smoke free after 3 months.

But we’re realistic. For the people who don’t stop smoking for good, we offer a 100% money-back guarantee (excluding Northern Territory).

To the best of our knowledge, we’re the only established organisation to offer such a guarantee. That’s how confident we are. All we request is that your desire to quit smoking be genuine.

What’s the catch?

There is no catch.

If, 3 months from the date you commence Allen Carr’s Easyway program, you are still smoking, your fee will be refunded in full. 

The only way our guarantee can be invalidated is if:

  1. You cancel, postpone or fail to attend a session or arrive over 15 minutes late/leave early for a session.
  2. You don’t attend at least 2 free follow-up sessions within 3 months of the date of your first session.

In summary, you give it your best shot. When you do, we’re confident you’ll be successful.

Note: The follow-up sessions are not repeats of the initial session and are approximately 2 ½ to 3 hours long.
They are often held during the week and we cannot guarantee weekend sessions.
If you choose the payment plan option, the Ezypay administration fee of $50 will not be refunded.

If you stop smoking for 3 months or longer but start again at a later date, you can attend any number of follow-up sessions for half the standard fee. However, should you wish to attend the first session again, the standard fee will be payable and the guarantee will apply as before.

Corporate clients have the option of choosing our alternative 3-year unlimited session guarantee.

If staff members are still smoking after attending the initial and follow up sessions, they may complete the entire program again as often as is necessary within a 3-year period – at no extra cost.

Both guarantees mean that you’ve really got an excellent chance of starting a new life as a non-smoker.

You’ve got nothing to lose and everything to gain.

So let’s get started.

 

Cancellation Policy

If you cannot attend your scheduled clinic and wish to reschedule we ask that you do so at least 48hrs before your scheduled start time so that we can adjust our arrangements accordingly. We will usually reschedule without charge.

If you wish to cancel your booking and request a refund you can do so without charge up to 48hrs before your scheduled start time.

If you cancel and request a refund within 48hrs of your scheduled start time, your payment will be refunded less an administration charge of $100 to cover upfront expenses of catering, room hire and therapist travel expenses.